When I make my first introduction to a potential client, I like to introduce myself as one of the owners of the "fastest-growing, family-owned vending company in New England."

Once I sit down with that client, however, the first thing I talk about is the other owners. As proud as I am of the fact that we have tripled our client base in the last two years, I am reminded every day that "fastest growing" is a consequence, not a goal. What is it a consequence OF? That's easy - being FAMILY-OWNED. And who reminds me of this every day? MY FAMILY. To us, "family-owned" doesn't just mean a Mom and Pop operation. It means a Mom and Pop and Brother and Sister and Aunt and Uncle and Cousin operation. All these people are part of the KBL family: both in blood and in spirit. I hope you allow us to show you what our family can do for you.

Should you become a KBL client, you can be sure that there is AT LEAST one family member who is familiar with, and responsible for, your account. You can speak directly to a member of the family anytime, day or night, whether it's about service, billing, or any other concern. As my father, Bill Lennon, and my uncle told us over twenty years ago, when my brother, Bill Jr. and I used to help load their first candy truck before school, "If it's family owned, it's personal." Well, 20 years and 200 accounts later, it's still family owned, and it's still personal. If you're a KBL client, you won't feel like a number. When you call with a question or a concern, you will hear the same voices, and we will recognize you. You will see the same faces when our customer service representatives visit you, sometimes just to say hello. If there's a problem, we will respond with a solution. FAST. Because it's personal.

Mom, We miss you

That is my philosophy, as well as my father's, my mother's, my brother's, my sister's, and all my other relatives that I work with - every day. We try to do it right, every day, because our clients expect, and deserve, no less.

Diane, our Sister Office Manager

I hope that you will allow me, and the rest of the KBL family, to prove to you just how personally we take your business.

Next generation of smiles!!